London agent Chestertons has revealed it has still been kept busy over the lockdown period and has registered 2,369 new tenants needing to move, conducted 3,432 virtual viewings, received 396 offers and agreed 199 new tenancy agreements over the past four weeks.
In the same period, it has also conducted well over 500 video market appraisals for landlords and brought nearly 800 properties to the market for rent.
The company said it hasn’t carried out any physical viewings or market appraisals since the 23 March, when the Government announced the lockdown rules, but prepared for the lockdown by getting video tours of around 50% of its properties before the restrictions were put in place and was “quick” to introduce virtual market appraisals, which it has been relying on since.
It has also been helped by the launch of its new mobile-friendly, web-based landlord and tenant platform, Chestertons Connect, which allows landlords and tenants to progress a tenancy completely online from start to finish, meaning that agreements still be finalised quickly.
Richard Davies, Chestertons’ head of lettings, said: “The lock-down brought its own set of unique challenges to lettings agents, but both tenants and landlords have been quick to adapt, with landlords understanding that they have to be a bit more flexible with their price and terms, and tenants appreciating that they either have to wait until the restrictions are lifted or else make a decision on the basis of a video viewing.”