Purplebricks has partnered with Amazon Alexa to allow its customers to use voice assistance to receive updates on the sale of their home.
Purplebricks’ customers can interact with the Purplebricks’ skill for Alexa to answer a range of questions about the sale of their house, including:
- “What viewings do I have today?”
- “How is my property performing?”
- “What new messages do I have?”
Purplebricks said it developed this technology in response to feedback around how customers prefer to receive updates about their property.
In a recent customer survey of over 2,000 Purplebricks customers, almost half (48%) said they wanted to receive updates about their house sale either once or a few times a day. Almost 60% (59%) of people said they would prefer to receive electronic updates about the sale of their home via an app or other device.
Customers will now be able to receive real time updates on their house sale, with a simple voice command.
Vic Darvey, Purplebricks CEO said: “Most areas of our lives are already digitized – at the touch of a button we can check our bank balance, book a taxi and order groceries. Yet when it comes to the property market, many things rely on manual processes and outdated technology.
“Through our app and now with a voice command to Alexa, homeowners have a transparent and convenient process, and can receive an update in seconds. Our local property experts are still there every step of the way too, with this technology helping to reduce admin and giving our experts more time to support customers in other ways.”