A Horsham estate agency firm has been presented with a Feefo Gold Trust Service award for delivering “excellent service”.
Mansell McTaggart was chosen for the award based on verified customer reviews, according to West Sussex Today. The gold service award recognises businesses that have collected over 50 reviews in the past year that achieved a service rating of at least 4.5 out of 5.
Guy Bateman, who works at the firm told West Sussex Today: “We’re very excited to receive this award from Feefo because it’s based on the feedback of real customers, who are the most important judges of all.
“It recognises how hard we work to give all our customers the best possible experience. Everyone at Mansell McTaggart is fully committed to the highest quality of service, so it’s important for us to listen, understand and respond to all our customers.”
Steph Heasman, director of customer success at Feefo, added: “The Trusted Service award has always been about recognising companies that go way beyond the norm in customer experience and generate great feedback from happy customers.
“We help our clients give their customers the best experiences possible. I’m confident we’ll see more success from businesses partnering with us throughout 2020.”
Mansell McTaggart has 17 offices across Sussex and Surrey, and its Horsham branch has been named in the allAgents awards as the best estate agent or sales branch every year for the last five years.